What This Course Covers
This free instructor-led course combines evidence-informed instruction with practical, scenario-based learning. You'll learn to recognize behavioural indicators, assess risk, communicate effectively, and make sound decisions under pressure. Immediately applicable in any security or public-facing role.
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Crisis Recognition
Learn to identify behavioral indicators of mental health episodes and substance use crises — and respond before a situation escalates. -
Effective Communication
Apply evidence-based verbal techniques to engage individuals in distress with calm, clarity, and professionalism. -
Sound Decision-Making
Build the confidence to assess risk, determine appropriate responses, and take action under pressure in real workplace scenarios.
Certificate of Completion + Naloxone Certification
Upon successful completion you'll receive a STRIKE Certificate of Completion and Naloxone (Narcan) Training & Certification — practical credentials you can apply on your very next shift.
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Mental Health Fundamentals
Understand common mental health conditions, addiction cycles, and how they present in security and public safety environments. -
Naloxone (Narcan) Training
Learn to recognize opioid overdose signs and administer naloxone effectively — included with certification upon completion. -
Safe Intervention Skills
Know when and how to intervene, when to hold back, and how to involve additional supports to protect everyone on scene.
Who Should Attend
Open to everyone — no experience or security licence required. Ideal for licensed security professionals, loss prevention officers, campus and mall security, corporate security personnel, justice studies students, and anyone pursuing a career in public safety. Free to attend, but registration is required and seating is limited.
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STRIKE Certificate of Completion
Receive a recognized STRIKE certificate upon completing this instructor-led course — a valuable credential for any security or public safety resume. -
Naloxone (Narcan) Certification
Leave with hands-on training and official certification in opioid overdose response — an increasingly essential skill in any public-facing role. -
Free — No Experience Required
There is no cost to attend and no prior experience or security licence is required. Registration is required and seating is limited.