Privacy Policy – STRIKE Training Systems

STRIKE Training Systems Inc. Privacy Policy Last updated: July 2025 Â· Effective immediately

Overview

STRIKE Training Systems Inc. ("STRIKE", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website striketrainingsystems.ca, book a course or testing session, or otherwise interact with us.

We operate in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. If you have any questions or concerns, please contact us at info@striketrainingsystems.ca.

Information We Collect

We collect personal information that you voluntarily provide when you register for a course, complete a booking, sign a waiver, or contact us. This may include:

Identity information: full name, date of birth

Contact information: email address, phone number, mailing address

Health information: self-disclosed medical conditions or physical limitations relevant to safe participation in training or testing

Emergency contact information: name and phone number of a designated contact

Payment information: processed securely through Stripe; we do not store card numbers on our servers

Media consent: whether you consent to being photographed or filmed during sessions

Usage data: IP address, browser type, pages visited, and session duration collected automatically by our website

How We Use Your Information

We use the personal information we collect to:

Process and confirm your bookings and payments

Communicate with you about your registration, schedule changes, or cancellations

Ensure your safe participation in physically demanding training and testing sessions

Comply with legal obligations and enforce our liability waiver agreements

Send you relevant updates about upcoming courses, events, or promotions (you may opt out at any time)

Improve our website, services, and booking experience

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service providers: third-party vendors who assist us in operating our website and delivering services (e.g., Stripe for payments, email providers), who are bound by confidentiality obligations

Legal requirements: when required by law, court order, or governmental authority

Safety: where necessary to protect the safety of our staff, participants, or the public

Business transfer: in the event of a merger, acquisition, or sale of assets, personal information may be transferred to the successor entity

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. Cookies are small data files stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies. We use Google Analytics and similar tools to understand site usage; this data is aggregated and anonymized where possible.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking and waiver records are typically retained for a minimum of 7 years in accordance with applicable legal and business requirements.

When personal information is no longer required, we will securely delete or anonymize it in a manner that prevents unauthorized access or disclosure.

Your Rights

Under PIPEDA and applicable privacy law, you have the right to:

Access the personal information we hold about you

Request correction of inaccurate or incomplete information

Withdraw consent to certain uses of your information (subject to legal and contractual restrictions)

Request deletion of your information where we are not legally required to retain it

Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at info@striketrainingsystems.ca. We will respond within 30 days.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, alteration, or disclosure. Payment data is encrypted and processed through PCI-DSS compliant systems (Stripe). Despite these measures, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. Continued use of our services following any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

STRIKE Training Systems Inc.
Email: info@striketrainingsystems.ca
Website: striketrainingsystems.ca